Frequently Asked Questions

Orders & Payments

What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Shop Pay, Apple Pay, and Google Pay.

Can I modify or cancel my order after placing it?
Orders are processed quickly. Please contact us within 1 hour of placing your order if you need to make changes. Once an order is in fulfillment, we are unable to make modifications.

Will I receive an order confirmation?
Yes! A confirmation email will be sent to you immediately after your order is placed. Please check your spam folder if you don't see it.

Shipping

How long does shipping take?
Standard shipping typically takes 5–7 business days. Expedited options are available at checkout. Processing time is 1–3 business days before your order ships.

Do you ship internationally?
Yes, we ship to select international destinations. Shipping times and rates vary by location and will be calculated at checkout.

How do I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this to track your package directly on the carrier's website.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached. Final sale items are not eligible for return.

How do I start a return or exchange?
Contact our support team with your order number and reason for return. We'll provide you with a return authorization and instructions.

When will I receive my refund?
Refunds are processed within 5–7 business days after we receive and inspect your return. You'll be notified via email once your refund is issued.

Sizing

How do I find my size?
We recommend checking our size chart available on each product page. If you're between sizes, we suggest sizing up for a more relaxed fit.

Do your clothes run true to size?
Most of our pieces run true to size. Product descriptions will note any exceptions. When in doubt, refer to the size chart or contact us for guidance.

Contact Us

How can I reach customer support?
You can reach us via the contact form on our website or by emailing our support team. We aim to respond to all inquiries within 24–48 business hours.